Book Now
+34 934110451
Book Now
contact

FAQ

Do the apartments have a maid service during your stay?

The apartments do not include any daily cleaning. For stays longer than 7 days the price includes cleaning and changing bed linen and towels weekly, it does not include cleaning of kitchen and household, which in any case should always be left clean and tidy. The clients can hire the extra cleaning whenever they want, request rates and service at reception.

What are the hours of access to the pool?

The pool and sundeck are open from 9 to 21 h.

Are there areas or apartments for smokers?

In compliance with the new non-smoking law, smoking is not permitted around the building.

How I can find an apartment available on certain days?

The best way to find apartments available in a specified period is to search for dates in our booking engine, selecting the number of people, accommodations, arrival and departure date. You can also contact our reservations department.

What are the hours of admission and exit of the apartments?

The time of entry to the apartments is after 17 h. Customers must leave the apartment, the day of departure before 12 am.

Is it possible to enter or leave the apartment before or after the time scheduled?

The schedules set allow the apartment to be ready for guests. In some cases, we can be flexible with times depending on availability. This information can only be confirmed by our staff, once the booking is complete. In any case we have a luggage service where you can deposit your bags both before entering and after leaving the apartment.

Is it possible to rent the apartments for an extended period?

The apartments can be rented for longer periods of stay, please contact our reservations department for these cases.

What costs and services are included in the price?

Aside from all the services described in our section of services included, the price also includes the consumption of hot and cold water, electricity, air conditioning and cleaning and weekly change of bed linen and bath.

Are pets allowed in the building?

No pets are allowed in the building. We provide our customers contact for various homes for pets, but it is better to carry out this procedure before you travel.

Close